The second-hand marketplace Shoppers Voice Frustration About Sizing Updates

Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.

The second-hand shopping app has altered its size classifications for women's and children's garments failing to inform all shoppers about the modification.

Digital Channels Reaction

Many shoppers and sellers are posting online stating that platform listings now display an altered size classification versus the original listing as a result of the reclassification.

The company said the revised method more closely matches similar services.

They have suggested members to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.

Sizing System Modifications

Earlier, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.

The updated approach includes a letter and a range for example S/UK 8-10.

In some cases, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.

Member Stories

One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Stephanie Gallen, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as measurements 20-22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.

Required Changes

A different user, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".

"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.

Service Background

The platform boasts over 100 million members, with 18 million British users.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This represents another occasion when a surprising modification within the service has received backlash: earlier, the service retracted a modification regarding delivery choices after backlash from users.

Jenna Mayer
Jenna Mayer

Elara is a certified life coach and writer passionate about empowering others through practical self-improvement techniques and motivational content.